Samsung QM55C
500 nits · 24/7 · most wayfinding kiosks
$1,199
Buy at DisplayDetails →Get a quoteWayfinding
Digital Wayfinding Kiosks That People Actually Stop At
A digital wayfinding kiosk only works if it stands where people are lost and shows a map that matches the way they're facing. Get those two right and the hardware is simple: a Samsung QM55C in portrait at $1,199, in a floor enclosure we quote.
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- Part of CrownTV10,000+ screens installed since 2012
Placement: put it where the decision happens
People look for a map at a fork, not halfway down a hallway. The three spots that earn a kiosk are just inside the main entrance, at each elevator lobby, and where two corridors meet. If you can only afford one, put it at the entrance, out of the door swing, with 30 by 48 inches of clear floor in front of it for a wheelchair.
Power and data decide placement more often than anyone admits. A freestanding kiosk needs a 120V outlet and, for a touch unit, an Ethernet drop. Coring a floor for a cable in a finished lobby costs real money, so check where the nearest floor box or wall outlet is before the kiosk spot is final.
The map mistake to avoid
The "you are here" map has to be drawn from the viewer's point of view. If the person is facing north, north is up on the screen. Content that reuses one north-up floor plan on every kiosk breaks this: on a kiosk that faces south, left on the screen is right in the building, and readers walk the wrong way. Each kiosk gets its own map orientation, and that's a content job, not a hardware one.
Touch or not
A directory of 20 tenants doesn't need touch. A static list by floor, with a QR code that opens the full map on a phone, costs less and nobody has to wipe it down. Search matters once there are too many destinations to list on one screen: malls, hospitals, campuses. Then you need touch, and the buttons go in the lower half of the screen to stay inside the ADA reach range. The touch screen kiosks page has the height math.
Wayfinding kiosk panels
Standard lobby light, get the QM55C. Glass atrium or a skylight overhead, get the 700-nit QH55C. For more panel options see kiosk displays.
Samsung QH55C
700 nits · 24/7 · bright atriums
$1,647
Buy at DisplayDetails →Get a quotePrices as of October 23, 2026, live from displaydetails.com. Enclosure and touch overlay: quoted. CrownTV's wayfinding kiosks include multi-floor maps and accessible routes, updated from its Dashboard (checked October 22, 2026).
Wayfinding kiosk questions
What size screen is best for a wayfinding kiosk?
55 inches in portrait for most buildings. It is 48.7 inches tall, enough for a full floor plan plus a store list. A 43" works for a single-floor office directory.
Does a wayfinding kiosk need touch?
Only if people search it. A building with 20 tenants can run a static directory with a QR code that opens the map on a phone. A mall with 150 stores needs search, which means touch.
How is the map kept up to date?
From a content dashboard, not by editing files on the kiosk. When a tenant moves, you change the listing once and every kiosk updates. CrownTV lists live wayfinding updates from its Dashboard.
Where should a wayfinding kiosk go?
At the point where people have to choose a direction: inside the main entrance, at elevator lobbies, and where corridors split. Not in the middle of a corridor, where it blocks traffic and nobody stops.
Do wayfinding kiosks have to be ADA compliant?
The parts people touch do: operable parts within 15 to 48 inches of the floor under the 2010 ADA Standards, and a 30 by 48 inch clear floor space in front. Showing an accessible route on the map is good practice and something CrownTV builds in.